We ship items out as soon as possible, but this will not always be the same day as your order. In general, please add 2-3 business days to allow for processing time. We also do not ship any items on national holidays due to USPS closure during these days. Please contact us at firstname.lastname@example.org with any shipping questions.
You should receive an email confirming your order shortly after you've placed it. If you don't receive that email, please check your spam folder and see if you can locate it. This is especially important because, if you haven't received the order confirmation email, you also won't receive the email with your shipment notification and tracking information.
If you are offered insurance, but do not accept it, we cannot be held responsible for damaged, lost, or stolen packages.
Orders will be shipped in whole, as soon as ALL of your items are available and ready to be shipped out. This means we CANNOT do separate shipments of your items, if one item is available before others.
Colors and designs of our products are betrayed to the best of our ability, to give our customers the best buying experience possible. With this being said colors may vary slightly depending on the toner of your computer screen.
It is our customers’ responsibility to ensure that their address is correct in order for their items to be shipped to the correct address. If the address is incorrect, our customers have a 24 hour period to contact customer service in order to make changes to the address, after the 24 hour period their order is already processed and there is nothing further we can do to change it.